AIRTEL JOLLOF PROMOTION TERMS AND CONDITIONS

 AIRTEL JOLLOF PROMOTION TERMS AND CONDITIONS

1. INTRODUCTION

The following Terms and Conditions contain assumptions of risk and/or liability by you and limit and exclude liabilities, obligations and legal responsibilities which Airtel will have towards you and other persons. These Terms and Conditions also limit and exclude your rights and remedies against the Promoters.

To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Regulations of Nigeria, no provision of the Terms and Conditions is intended to contravene the applicable provisions of the Regulations.

Please carefully read these terms and conditions in conjunction with Airtel’s “Data Privacy & Protection Policy”, “Privacy Notice” and “Data Subject Access Request Policy” obtained from Airtel’s website, which shall form part of these Terms and Conditions.

Participation in this offering will constitute your agreement to comply with these Terms and Conditions and policies as stated above. It is your obligation to review these Terms and Conditions regularly.

2. DEFINITIONS

2.1 Promotion: means the opportunity to participate in a service in terms of which customers can win prizes as detailed in these Terms and Conditions. The promoter retains the rights to extend the game period and update the prizes.

2.2 Airtel Jollof: also known as “Jollof Promo” isa service organized by Airtel through its designated partner company, Cloud Interactive Associates Limited. The service rewards Airtel’s subscribers with a variety of gifts and opportunities to win millions of cash prizes each time they recharge or participate in any of the Jollof games. Airtel Jollof includes Free/ Instant Jollof and Jollof Premium Club services.

2.3 Airtel Jollof Duration: the promo will run from December 2023 to December 2024

2.4 Campaign: means the advertisement that will be done to Airtel customers so they can subscribe to Jollof Promo service, play Free/ Instant Jollof and join the Jollof Premium Club under daily subscription.

2.5 Promo Participation Channels: Airtel Customers can participate in Jollof Promo service through the following channels: SMS, USSD, WEB

2.6 Customer: meansAirtel customers/ line users

2.7 Subscriber: means a customer who has subscribed to Airtel’s Jollof promotional services

2.8 Participation: means participation options 

2.9Free Jollof: All Airtel customers who recharge N100.00 and above anytime between 8am to 8pm daily will have the opportunity to be entered into an hourly draw to win up to N10,000.00 

2.10 Jollof (Premium) Club: Airtel customers will have the chance to join the Premium Jollof Club (for a daily subscription fee) to get a chance to win up to N10,000,000.00 

2.11 Participants: means eligible promo participants who are Airtel customers 18 years and above. 

2.12 Draws & Prizes:

2.12.1 Free/ Instant Jollof (Up to N10,000.00): 120 WINNERS selected between 8:00am to 8:00pm daily.

 

EVERYDAY:

Every Airtel customer that recharges their lines with N100.00 and above will have the opportunity to be entered for FREE, into hourly draws to win up-to N10,000.00 between 8am until 8pm, (each time they recharge). The customer just needs to accept the free offer to be entered into Free Jollof. Thereafter, anytime a customer recharges between 8am and 8pm and their recharge happens to be the number 50th, 100th, 150th, 200th, 250th, 300th, 350th, 400th, 450th or 500th recharge in any hour, that customer will Instantly win up-to N10,000.00 cash Prize.

118 Lucky Winners will receive N1,000.00 airtime, and 2 Lucky Winners will receive N10,000.00 everyday

Note: To receive the prize:

--a customer must accept to be entered into the Free Jollof participation after doing a recharge of N100.00 & above. Customers can also engage in extra participation by paying a premium fee of N100.00.  

--the customer’s recharge or premium participation during any hour of the day between 8:00am to 8:00pm, must rank 5th, 10th, 15th, 20th, 25th, 30th, 35th, 40th, 45th or 50th  

2.12.2 Jollof Premium Club (Up to N10,000,000.00):  

Instant Draws:14 WINNERS daily between 12:00am to 11:59pm

EVERYDAY, 14 Airtel customer’s phone numbers are preselected via a random draw to be the next day’s winner of :

N10,000,000.00 Prize: 1 phone number is drawn daily  

N1,000,000.00 Prize: 3 phone numbers are drawn daily

N100,000.00 Prize: 10 phone numbers are drawn daily

 

Note: To receive the prize on any day:

--N10,000,000.00: a customer’s phone number must be the phone number that was preselected (i.e. the previous day) for the N10,000,000.00 prize category. In addition, the customer must have joined the Jollof Premium club and paid their subscription (N100/100points) for that day.  

--N1,000,000.00: a customer’s phone number must be 1 of the 3 phone numbers that were preselected (i.e. the previous day) for the N1,000,000.00 prize category. In addition, the customer must have paid his/her subscription for the day (already participated for the N10,000,000 prize) and do an extra check (@N100.00 one-off cost) to see if their number was amongst the selected winning numbers for N1,000,000.00 

--N100,000.00: a customer’s phone number must be 1 of the 10 phone numbers that were preselected (i.e. the previous day) for the N100,000.00 prize category. In addition, the customer must have (already participated for the N10,000,000 & N1,000,000 prizes) and do an extra check (@N100.00 one-off cost) to see if their number was amongst the selected winning numbers for N100,000.00 

Weekly Draws- Jollof Premium club subscribers only (N50,000.00):

All Active Jollof Premium club subscribers within a week, will be automatically entered into a draw to win N50,000.00 cash (1winner weekly). In order to enter the Weekly draw participants must have at least TWO (2) valid participations (charges) in the week the draw is for (paid subscriptions, points consumed etc.).

Monthly Draws- Jollof Premium club subscribers only (N1,000,000.00):

All Active Jollof Premium club subscribers within a month, will be automatically entered into a draw to win N1,000,000.00 cash (1winner monthly). In order to enter the Monthly draw participants must have at least FOUR (4) valid participations (charges) in the month the draw is for (paid subscriptions, points consumed etc.).

2.13 Marketing service providers: means (i) the Promoter; supplier/s of goods and or services in terms of this Promotion; and Promotional partners, printers, advertising and promotional agencies, professional advisors and point of sale staff employed by or contracted to, or providing goods or services of any kind, to all the people or entities listed above during the Promotion Period.

2.14 Promoter: means Airtel or their nominated agents/ affiliates/ companies

2.15 Airtel: means Airtel Networks Limited

3. NATURE OF SERVICE

Jollof Promo also known as “Airtel Jollof” isa service organized by Cloud Interactive Associates in collaboration with Airtel. The service rewards Airtel’s subscribers with a variety of gifts and opportunities to win millions of cash prizes each time they recharge or participate in any of the Jollof games. Airtel Jollof includes Free/ Instant Jollof and Jollof Premium Club services.

Every Airtel customer that recharges N100.00 and above will receive a message about the Airtel Jollof promo

The customer has to consent via SMS or USSD to be entered for either the Free Jollof or Jollof Premium service.

Free Jollof consists of a game where customers are given a free chance to win up to N10,000.00 in an hourly draw every time they top up their line with N100.00 and above.

Jollof Premium consists of games where customers have to pay a daily subscription of N100.00 or pay a one-off fee of N100.00 to participate in games, or get points to increase their chances of winning in periodic premium draws

4. BUSINESS RULES

4.1 Free/Instant Jollof:  

Free/ Instant Jollof is available every hour of every day from 8:00am to 8:00pm.

To participate in the game, customers will need to recharge N100.00 & above and agree (by consenting to an SMS or USSD message/ request) to activate Free Jollof. Once activated, customer will automatically be entered for draws each time they recharge. Customers can also participate by subscribing to Jollof Premium and using their points to play the instant jollof game.

120 participants will win every day- 118 will win N1,000.00 and 2 will win N10,000.00

A participating customer will win a prize for the hour in which they participated according to the following prize rules:

Free Jollof participants who rank 5th, 10th, 15th, 20th, 25th, 30th, 35th, 40th, 45th or 50th in each hour will Instantly win a prize between N1,000.00 and N10,000.00.

 

4.2 Jollof Premium Club: 

Jollof Premium games are available every hour of every day from 12:00am to 11:59pm.

To join the Jollof Premium Club, customers have to subscribe to the service @100/day.

Subscribers to the "Jollof Premium Club" would receive an SMS about more available options of premium games, and how they can participate in order to win prizes

14 participants will have the chance to win between N100,000.00 N10,000,000.00 every day (cost: N100 to check for each Instant Prize).

4 participants (one each week) will have the chance to win an extra N50,000.00 in weekly draws (2 valid participations (charges) in the week the draw is for, are needed to enter the draw).

1 participant will have the chance to win an extra N1,000,000.00 in monthly draws (4 valid participations (charges) in the month the draw is for, are needed to enter the draw).

 

4.3 Eligibility: 

In order to claim prizes, participants need to be Airtel customers and have to be 18 years and above.

The Promoter, their partners and any of their affiliates are not eligible to participate in this service

By entering the Free Jollof & Jollof Premium Club you admit that you are eligible according to the above rules.

 

5. CHARGES, PARTICIPATION AND PRIZE COLLECTION

Participation in the Free Jollof game (earned via N100.00 & above recharge) is always FREE.

Participants can also check during any hour between 8:00am – 8:00pm through Jollof USSD menu (at an additional cost of N100), to see if they are the 5th, 10th, 15th, 20th, 25th, 30th, 35th, 40th, 45th or 50th participant for the hour and winner of the N1,000.00 or N10,000.00 prize

Participation in the Jollof Premium game is free for the first day (every new subscriber/ first time participant can check if he/she is the pre-selected winner of the first instant prize of the day i.e. N10,000,000). After the first free day, Jollof Premium participation costs N100.00/day

Note: Auto-renewal (subscription) means every day the service will automatically renew and the subscriber will be charged from their airtime

Points Allocation & Utilization as below:

Everyday the service is renewed, the customer will be granted access to Jollof Premium Service and will receive a message informing them if they are the winner of the N10,000,000 prize or not (100 available points are needed). The customer can additionally use any points they have purchased to check for the N1,000,000.00 and N100,000.00 prize (costs 100 points per check)

Participation in additional games shall be in accordance with the charges prescribed on the Jollof website.

Subscribers can participate via SMS, USSD or Jollof website.

Customers accept that by subscribing to the game will be liable for the applicable subscription costs for Airtel Jollof services as provided on our website.

Please note: entry by intelligent devices (e.g. modems, telemetry devices and the like) or machines shall not be permitted for entry and will not be eligible for Prizes

Draws will be done automatically by the Jollof system (promo engine).

Winners will be notified telephonically by the Promoter and/or its authorized agents as soon as possible after each of the draws respectively. All winners will be notified via SMS

airtime winners shall be credited directly (with the amount won) on the phone number used to participate in the service

cash prize winners will be further contacted by the promoter (via phone call) and advised on how to get the cash credited into their designated bank accounts.

cash prize winners will be required to provide a valid form of government-issued ID that will match their number’s registration data.

cash prize winners will receive their prizes within 7 working days of providing their account details and a valid form of government-issued ID (both must match their number’s registration data)

 

By participating and accepting a prize, a winner gives rights to Airtel to use winner information be it but not limited to voice, picture, or video testimonials for the purpose of publication in media for the full duration of promotion, where applicable.

Customers can be drawn as Free/ Instant Jollof Prize WINNERS multiple times. Customers however can only win once in any category of the Jollof Premium prizes during the promo period (i.e. a subscriber can only win the N10,000,000.00, N1,000,000.00 and N100,000.00 prizes once during the promo; a subscriber can also only win the weekly draw and monthly draw prizes once during the promo).

Participants acknowledge and accept that the Promoter shall utilize a third party (the Promoter’s authorized agent/s) to contact the participant, in the event that the participant is a winner, and arrange delivery of the Prize. In order to effect the contacting and delivery process, the Promoter shall provide the participant’s information to such third party.

6. AVAILABILITY AND ACCESSIBILITY OF INFORMATION

6.1 Each participant can drop out of the Promotion by sending an SMS with keyword “STOP” to the Short Code 278 or choose Opt-out through USSD *278# or call the Airtel official customer care number free of charge, and request to be opted out from the Jollof service. If the participant chooses to rejoin the service thereafter (via Web, by sending a message to the Short Code 278 or dialing *278# ) he/she will once again be considered as a participant in the Game.

6.2 If the Promotion is terminated, the Promoter of the Promotion will publish in the official resources of the Promotion and send SMS notifications to customers.

6.3 Interruption or early termination of the Promotion shall not release the Promoter from its obligation to give out already awarded prizes and execute other actions required, except for the cases when termination or interruption of the Promotion was called by actions or events which are not under the Promoter’s control.

6.4 The Promoter shall not release personal information about participants of the Promotion to any third persons unless required to do so by law or in order to comply with government entities in Nigeria. Exception to the above as described in this Terms and Conditions.

6.5 The Promoter reserves the right not to enter into written negotiations or otherwise contact with the participants of the Promotion other than in accordance with this Terms and Conditions or in accordance with the requirements of the current legislation of Nigeria.

6.6 The Promoter reserves the right to make available free short codes throughout the duration of the Promotion for any purpose.

 

7. CHANGES TO THESE TERMS AND CONDITIONS

7.1 The promoter may add to or change this Conditions of Use in accordance with clause 8. The promoter may add new fees and charges or change existing fees and charges at any time; as a direct result of new legislation, statutory instrument, Government regulations or licenses, rates of exchange, imposition or alteration of government tax or as a result of any review of Airtel’s business planning, changes within the industry, recommendations from regulatory bodies or for such other reason as it may determine.

7.2 The promoter will let you know in advance if changes will be made to these terms and conditions or if changes will be made to existing fees during or after the subscription of the Services. The amount and type of notice that we will give you will follow the necessary channel that apply and available at that time. (For example, the promoter may notify you by letter, electronic mail, telephone (including recorded message or text SMS) or by an advertisement in the gazette daily or weekly newsletter or on our website or any other means), you are advised also to visit our website from time to time to view the changes in case, due to some unforeseen reasons, you do not receive our other forms of notifications.

7.3 If changes are made to these Terms and Conditions and you are not happy to accept the changes, you may terminate this Terms and Conditions as per Clause 8 below. If you do not ask us to end this Condition of Use and are still using the Services, you are deemed to accept the changes on their effective date.

8. TERMINATION OF SERVICES AND OR CONDITIONS OF USE

8.1 The promoter may terminate this Conditions of Use at any time at its sole discretion. Such termination shall be subject to notifying you. Notification may be by letter, electronic mail, telephone (including recorded message or text SMS) or by an advertisement in the gazette daily or weekly newsletter or in our website or any other means. You are advised also to visit our website from time to time to view the changes in case, due to some unforeseen reasons, you do not receive our other forms of notifications.

8.2 You may terminate these conditions of use by OPTING-OUT of the service. You can opt-out from the services by sending STOP to 278 or through USSD *278# and then choose opt-out.

 

9. COMMUNICATION & COMPLAINTS

9.1 If you wish to enquire more details about this promotion, call through Airtel’s official customer service line or send us an email via: info@cloud-africa.com

9.2 If you are not satisfied with any aspect of the service offered or have any questions or inquiries, please contact Airtel’s official customer service line or send us an email via: info@cloud-africa.com. We will be pleased to help and explain the Service or the complaints procedure in more detail. We will try and resolve your complaints as soon as possible. Often, however, the complaint may need to be investigated. If this is the case, we will respond to you within 5 Business Days to acknowledge receipt of your complaint and thereafter respond to you on a resolution depending on the nature of the complaint. If your complaint cannot be resolved, you will be advised accordingly.

 

10. LIABILITY

10.1 The promoter will not be liable for any delay or failure in performing any of our obligations in respect of the use of the Services where such delay or failure occurs because of any circumstances beyond our Service’s reasonable control.

10.2 You may not vary any of these Conditions of Use and you may not transfer these terms to any other person or business.

10.3 These Terms & Conditions of Use shall be governed by and interpreted in accordance with Nigeria law.

10.4 All communications under these Terms and Conditions shall be in English.

 

11. GENERAL

11.1 The Promoter, its respective directors, suppliers, affiliates, contractors, members, partners, employees, agents, consultants, subsidiaries and sponsors assume no liability whatsoever for any direct or indirect loss or damage, including but not limited to physical harm or death, howsoever arising from or as a result of a customer’s participation in the Promotion or the participant’s redemption of any Prize.

11.1.1 In terms of this Promotion, or from any amendments to Prize details and/or the terms and conditions of this Promotion. All participants (including the winners) hereby expressly indemnify the Promoter in this regard and shall hold it harmless from all and any claims arising from or as a result of the above reasons.

11.2 In so far as it is necessary, required by law or beyond the reasonable control of the Promoter, the Promoter reserves the right to vary the nature of the Promotion, the Prize, or these terms and conditions upon notice in this regard being published on the promoter’s website or in another appropriate way of publication/communication to the subscribers. In the event that the Prize is limited or varied in this manner, the Promoter shall replace the Prize with a prize of a similar economic value.

11.3 Any amended terms and conditions published in any media, or on the promoter’s website will form part of the terms and conditions of the Promotion, to which terms the participants agree to be bound.

11.4 Winners shall be contacted for their account details via telephone and/or email in terms of the contact details supplied by the winner when entering the Competition. The Promoter shall attempt to contact the winner for a period of 30 days after his or her name is drawn as a winner. In the event that the winner is either unreachable (during the time frames stipulated above) or in the event that the winner rejects, or declines acceptance of the Prize, the Prize shall be lost. Further, should contact have been made by the Promoter with the winner after they have won a Prize and the winner is thereafter unreachable for the purposes of delivery of the prize The Promoter shall attempt to contact the winner for a period of 1 (one) week and if the winner is unreachable, the Prize will be lost.

11.5 The Prize is not transferable and is not exchangeable for another prize.

11.6 The decision of the Promoter in respect of disputes arising out of this Promotion shall be dealt with by the Promoter in terms of these terms and conditions. The decision of the Promoter in this regard shall be final.

11.7 The Promoter reserves the right to withhold the Prize until it is entirely satisfied that the claimant of the Prize is the bona fide winner and reserves the right to call for such proof as it may deem necessary.

11.8 The Promoter (including their authorized representatives) reserves the right to investigate any suspected fraudulent, abusive, or suspicious behavior, users and/or accounts, in its sole and absolute discretion, whether during the Promotion Period, at the point of the Prize draws or after the winners have been drawn. The Promoter reserves the right, in its sole and absolute discretion, to disqualify such participants from the Promotion, without notice to the participant.

11.9 The Promoter shall request that winners consent in writing to their name, image and likeness being used and published by the Promoter in connection with this Promotion for a period of 12 (twelve) months after they are announced as winners. Winners may decline the use of their name, likeness and image by the Promoter.

11.10 By participating in this Promotion participants signify their consent to be bound by the terms and conditions contained herein.

11.11 By participating in this Promotion all participants give their consent to receive various marketing and promotional material from the Promoter. Participants will be provided with an opportunity to "Opt Out" of receiving such communications, which may be via the relevant medium that such marketing communication was received.

11.12 Winners agree that it is an express condition of the Promotion that in order to be eligible to redeem the Prize, the winner shall be required to sign the appropriate acknowledgement of receipt of the Prize, as well as an indemnity and/or waiver of liability as reflected in these terms.

11.13 By participating in the Jollof Promo the customer consents for Airtel to use and share personal data to third party involved in Jollof services.